| Mailing Address: | NYL GBS Customer Service Center Administered by Infosys McCamish Systems, LLC PO Box 14577 Des Moines, IA 50306-3577 |
| Street Address for Express Shipment: |
NYL GBS Customer Service Center Administered by Infosys McCamish Systems LLC 3225 Cumberland Blvd SE Suite 700 Atlanta, GA 30339 ATTN: BPO Admin/NYLGBS |
| Call Center: | For all VTL/GUL/PAI inquiries, please call: 1.800.231.1193 (8 AM to 5 PM CST or 9 AM to 6 PM EST.) If you are calling from Alaska or outside the USA, please call collect: 1.470.947.3435 Fax: 1.877.435.7181 Filing a claim: To file a life or personal accident claim, please call: 1.800.231.1193. |
| Email Address: | NYLGBSVolBenefits@infymccservices.com To assist us in responding to your request, please include the following information:
Keep your information protected! Emails sent using your Cornell.edu email address will be sent through a secure connection with NYL GBS. When using an email address other than your Cornell.edu email address (i.e.: Gmail, Yahoo, etc.), NYL GBS will respond through a secure messaging system. |